Legal

Refund Policy

Last updated: January 2026

Our guarantee

We stand behind NEXO. If the method isn't for you, you have 7 days from the date of purchase to request a full refund — no questions asked.

Send an email to support@nexo.example with your order number and the email you used at checkout. We'll process your refund within 5 business days.

Refunds are available for the original purchaser within the 7-day window. Refunds outside this window are considered case by case.